​​Our Process Is Seamless

How It Works – The Victory Auto Body and Paint Process

At Victory Auto Body and Paint, we understand that dealing with vehicle damage — whether from a collision, fender bender, or cosmetic scrape — can be overwhelming. That’s why we’ve designed a streamlined, transparent, and customer-focused process that takes the stress out of auto body repair.

From the first phone call to the moment you drive away in your fully restored vehicle, we keep things simple, honest, and efficient. Located in Burbank, California, we proudly serve customers from all over the San Fernando Valley and greater Los Angeles area.

Here’s how our process works from start to finish.

Step 1 – Schedule a Free Estimate

When you first contact Victory Auto Body and Paint, we’ll schedule a free, no-obligation estimate at your convenience. You can stop by our Burbank shop, or we can receive photos electronically for a virtual estimate in some cases.

During the estimate, one of our certified technicians will inspect your vehicle and provide a detailed assessment of the damage. We’ll explain what repairs are needed, what your options are, and how long it will take — no pressure, just straight answers.

What We Look At:
- Surface damage (scratches, dents, cracks)
- Frame or structural issues
- Paint damage or mismatches
- Hidden damage behind panels
- Airbag and safety system functionality

Step 2 – Insurance Claim Support (If Applicable)

If your damage is the result of a collision or accident, chances are you’ll be working with an insurance company. Victory Auto Body and Paint is approved by most major insurance carriers, and we’re here to help you with the claims process.

We can:
- Submit digital estimates and damage reports
- Communicate directly with your adjuster
- Help you understand your coverage
- Provide documentation and photos as needed
- Assist with rental car arrangements (if included in your policy)

Step 3 – Drop Off and Rental Car Assistance

Once you approve the repair and any insurance details are squared away, we’ll set a drop-off date for your vehicle. If your policy covers it or you’d like assistance, we’ll coordinate a rental car for you or help with ride arrangements.

We also offer:
- After-hours drop-off options
- Contactless check-in if needed
- Secure vehicle storage

Step 4 – Disassembly and Damage Discovery

Once your vehicle is in the shop, our team will disassemble the damaged area to check for hidden damage. This is a crucial part of the process because what you see on the outside often doesn’t reflect the full extent of the impact.

If additional issues are found, we’ll notify you and your insurance company right away with updated repair estimates.

Our frame measurement systems and diagnostic tools ensure nothing is missed. Your safety is our priority.

Step 5 – Structural and Frame Repairs

If the accident caused damage to your car’s frame or structural components, our certified technicians will go to work restoring everything to factory specifications.

Using high-tech equipment like laser frame measuring systems, we bring your car’s structure back into alignment — often within millimeters of its original factory specs.

Proper frame repairs are essential for:
- Maintaining vehicle safety
- Ensuring smooth driving
- Avoiding long-term tire wear or steering issues

Step 6 – Body Work and Panel Replacement

After structural repairs are complete (if needed), our team focuses on restoring the exterior body of your car. This includes fixing dents, replacing panels, reshaping body lines, and preparing surfaces for paint.

Victory Auto Body and Paint uses only OEM-quality replacement parts and follows all manufacturer guidelines to ensure your vehicle retains its original look and value.

Step 7 – Paint Preparation and Color Matching

Now comes the part that makes your car look brand new — paintwork. At Victory, we take great pride in our painting process. It’s not just about slapping on a new coat; it’s a meticulous art and science.

Our paint technicians:
- Use high-end PPG or BASF paint systems
- Perform detailed prep work to ensure a smooth, lasting finish
- Use computerized color-matching to blend seamlessly with your existing paint
- Apply multiple layers including clear coat for protection and shine
- Use infrared curing for durability and quick drying

Step 8 – Reassembly and Quality Control

After the painting process is complete, we carefully reassemble your vehicle with OEM-quality fasteners, clips, and seals. Then comes our multi-point quality control inspection.

Our team checks:
- Panel alignment and fit
- Paint match and finish
- Safety systems and sensors
- Lights, signals, and electronics
- Driveability and function

Step 9 – Detailing and Final Touches

Before we hand your vehicle back to you, we give it a complete cleaning inside and out. We want you to be wowed the moment you pick it up.

Expect:
- A washed and polished exterior
- Cleaned windows and wheels
- Vacuumed interior
- A final inspection report from our shop manager

Step 10 – Vehicle Pickup and Walkthrough

When your vehicle is ready, we’ll call or text you to schedule your pickup. During pickup, we’ll walk you through everything that was done, answer any final questions, and provide your warranty information.

At Victory Auto Body and Paint, we stand by our work. That’s why we offer a lifetime limited warranty on all body and paint repairs for as long as you own the vehicle.

Your Satisfaction Is Our Victory

Our goal isn’t just to repair your car — it’s to provide a service experience that restores your peace of mind. We treat your vehicle like it’s our own, and we treat you like family.

When you choose Victory Auto Body and Paint, you get:
- Expert repairs from certified technicians
- Friendly, knowledgeable staff
- Support with insurance claims
- Quality parts and materials
- Fast, fair service you can count on

Ready to Get Started?

If you’ve been in an accident or need expert auto body repair in Burbank, CA, contact Victory Auto Body and Paint today. Call us to schedule your free estimate, or use our easy online form to get started.

📍 4220 W Magnolia Blvd, Burbank CA, 91505
📞 (818) 842-7789
🌐 www.victoryautobody.com